Frequently Asked Questions
Everything you need to know about shopping at Strange Ways.
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain items like earrings and face masks are final sale for hygiene reasons.
Do you restock items that are sold out?
Many of our unique pieces are limited runs. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we receive a return or a restock.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I know which size to choose?
Since we curate items from various independent designers, sizing can vary. We provide a specific size chart on each product page to help you find the perfect fit.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order, and we will do our best to accommodate you.